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FICS’ Real Time Access® allows tellers, call centers and borrowers to view mortgage data in real time within your core data processing system or home banking website.
Benefits to Tellers or Call Centers
- View mortgage loan information in real time
- View transactions history
- Post payments in real time
- Instantly view updated balances
- Print updated receipts
Benefits to Borrowers
- Receive an updated receipt when making a mortgage payment to a teller
- Instantly access mortgage loan information through an audio response system or online banking system
- Make a payment through audio response or online banking
Benefits to Lenders
- Save time and money by possibly eliminating overnight batch processing
- Reduce call volume by giving up-to-the-minute accurate information
- Display loan information in a format consistent with the core system
To learn more about how Real Time Access® can improve your bottom line, contact us today at 972.458.8583 or Info@FICS.com to schedule a free demo.
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