FICS® employees possess extensive mortgage lending experience as well as technological expertise.
The FICS® staff can provide innovative, yet practical, solutions to meet the needs of our customers and the industry. Our knowledgeable, talented developers have created the most flexible and comprehensive PC-based mortgage loan servicing software and loan origination software available in today’s market.
When you call FICS®, you'll speak with our receptionist who will direct you to the appropriate support person. You won't lose valuable production time waiting for someone to return your call or answer your email.
In addition to phone support, FICS® also offers convenient online support via our Client Access website. On our Client Access website you'll see:
System release information and highlights
Webinar and training schedules
Customer service email form
Top 10 enhancement requests
Users’ Conference information