First Choice Loan Services, Inc. Selects FICS®' Mortgage Servicer to Support Mortgage Banking Operations
Morganville, N.J.-based First Choice Loan Services, Inc. has selected residential mortgage loan servicing software provider Financial Industry Computer Systems, Inc. (FICS®), to assist with the automation of its interim servicing operations through the use of Mortgage Servicer®.
In order to more efficiently manage its interim servicing practices, First Choice Loan Services, Inc. was in need of a software that could effectively handle the daily selling and oversight of loans, as well as other integral servicing functions. Recognized as one of Mortgage Technology's Top Tech Savvy Lenders and Servicers for 2013, First Choice Loan is accustomed to working with the industry's most innovative technology providers and cite FICS' flexible, yet comprehensive technology interface and its highly-skilled support team as key factors in their decision to implement Mortgage Servicer.
"When we began researching new servicing platforms for our institution, we found that FICS exceeded all of our expectations, and have continued to do so throughout the implementation process and beyond," said Norman Koenigsberg, president and chief executive officer of First Choice Loan Services, Inc. "Aside from providing us with an exceptional servicing platform, FICS' quality of staff, flexibility of technology, and willingness to provide ongoing training is second to none. All of these factors will continue to play a key role in the future success of our business."
Mortgage Servicer automates key loan servicing operations including escrow administration, collections, investor accounting, payment processing, loss mitigation and year-end reporting. The customizable platform is easy to navigate and provides First Choice Loan Services, Inc. with access to all customer data quickly and easily. Since implementing Mortgage Servicer earlier this year, First Choice Loan has experienced a noticeable improvement in the accuracy of its data, which has enabled them to increase the overall efficiency of their day-to-day servicing operations.
"In today's technology-driven world, businesses and consumers alike have come to expect flexibility, ease-of-use, and on-demand support for the solutions they use daily. Servicers are no exception," said Susan Graham, president and chief operating officer of FICS. "The Mortgage Servicer platform is designed to meet the specific servicing requirements of institutions such as First Choice Loan Services, Inc. By providing a comprehensive technology solution, paired with robust training and support resources before, during, and after implementation; our customers are able to not only improve the efficiency of their servicing operations, but also lower the costs associated with handling each loan."
About First Choice Loan Services, Inc.
Headquartered in Morganville, New Jersey, First Choice Loan Services, Inc. is a wholly owned subsidiary of First Choice Bank. Founded in 2009, the company is licensed to originate and close residential mortgage loans nationwide, excluding Arkansas and New Hampshire. With 14 locations across 8 states and close to 600 employees, First Choice Loan Services, Inc. offers FHA and VA programs, Jumbo loans, fixed and adjustable rate loans, and refinancing programs. First Choice Loan Services, Inc. is an Equal Housing Lender, NMLS #210764. To learn more about First Choice Loan Services, Inc., visit http://fcbhomeloans.com/.
Founded in 1983 and headquartered in Dallas, Texas, Financial Industry Computer Systems, Inc. (FICS), specializes in providing flexible, comprehensive residential and commercial software solutions to the mortgage industry. FICS' software systems are designed to operate on Microsoft® Windows® platforms using Microsoft® .NET Framework that include a rich Windows® Presentation Foundation user interface and multi-tiered shareable services. The company also provides innovative document management and web-based capabilities in its full suite of products. Addition information about FICS is available at www.FICS.com.