Press Releases

24 FICS® Customers Featured in Mortgage Bankers Association's Mid-Year Rankings of Top Commercial/Multifamily Servicers

Financial Industry Computer Systems, Inc. (FICS®), a leading mortgage loan origination software, residential servicing software and commercial servicing software provider, saw many of its clients once again recognized in the Mortgage Bankers Association’s (MBA) biannual rankings of top servicing volumes. Twenty-four of the software provider’s current clients were included in the top 91 companies in the Mid-Year 2017 Commercial / Multifamily Real Estate Mortgage Servicer Rankings.

The MBA releases its rankings of servicers biannually, at the middle and end of each year. The rankings reflect data on the volume of loans serviced, including categories for primary, master and special servicing, and ranks servicing firms by total servicing volume as well as servicing for specific investor groups, including CMBS, life insurance companies, Fannie Mae and Freddie Mac, FHA and others.

M&T Realty Capital Corporation, a FICS® customer headquartered in Baltimore, Maryland, was included in the rankings for primary and master servicing of total loans (and several specific loans—Fannie Mae, Freddie Mac, and others). Working with FICS® since 1991, M&T has enhanced its servicing by utilizing the provider’s Commercial Servicer® software. “I have worked with FICS with two major multifamily lenders for 14 years, and I am a big fan,” raves Steven Haas, Manager of Business Operations for M&T. “As head of a multifamily IT team, I love that FICS’ systems take care of our loan accounting and servicing functions and they just work... I don’t have to give it any thought. Commercial Servicer’s flexibility allows us to automate our processes and build interfaces with external systems. The technical support is extraordinary. You just don’t see this level of support anymore.”

FICS’ Commercial Servicer® plays a significant role in helping the customers included in the rankings manage their commercial loan portfolios. The commercial loan servicing software automates and provides seamless dataflow for commercial loan servicing for various commercial loan products, including multi-family and commercial real-estate, income property, construction, lines of credit and loans for equipment, inventory and more.

“Servicing continues to become more complex, especially as regulatory and investor requirements frequently change and place an increasing number of demands on servicers. FICS strives to offer our customers powerful, comprehensive and up-to-date solutions that increase operational efficiency, simplify tasks and streamline the entire servicing process, both for the clients themselves and for their customers,” said Susan Graham, president and COO of FICS®. “The 24 customers featured in this year’s MBA mid-year rankings are a testament to our ability to provide top-notch software that addresses servicers’ needs and empowers them to achieve the utmost business success.”

About FICS

Founded in 1983 and headquartered in Dallas, Texas, Financial Industry Computer Systems, Inc. (FICS®), specializes in providing flexible, comprehensive residential and commercial software solutions to the mortgage industry. FICS’ systems are designed to operate on Microsoft® Windows® platforms using Microsoft® .NET Framework that include a rich Windows Presentation Foundation user interface and multi-tiered shareable services. FICS® also provides innovative document management and web-based capabilities in its full suite of products. Additional information about FICS® is available at

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