Shalecia Callaway: How Vendors Can Please Their Lender And Servicer Clients

PERSON OF THE WEEK: Shalecia Callaway is vice president of customer service for Financial Industry Computer Systems Inc. (FICS^®), a provider of technology solutions to both mortgage lenders and servicers. MortgageOrb recently interviewed Calloway to learn more about what lenders and servicers should expect from their vendor partners in terms of customer service, training, product support and product development – and how vendors can better serve their lender and service clients.

View the article in its entirety at Mortgage Orb.