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NewsLink Q&A: FICS' Shalecia Callaway, Aaron Lynch on their New Roles as FICS Co-Presidents
FICS® (Financial Industry Computer Systems, Inc.), a provider of mortgage loan origination, residential servicing and commercial servicing software, rang in 2026 with a new leadership chapter. Longtime president Susan Graham transitioned to a new role as Senior Vice President of Employee Education and Shalecia Callaway and Aaron Lynch stepped into the company’s top roles as Co-Presidents.
Callaway, who brings almost 24 years of FICS experience to her position as Co-President and COO, and Lynch, a FICS veteran with more than 20 years’ experience serving as Co-President and CTO, represent a leadership model built on complementary strengths and deep institutional knowledge.
MBA NewsLink sat down with both executives to discuss the co-presidency structure, the challenges facing today’s mortgage technology customers and where FICS is headed next.