Mortgage Banker Real Time Interfaces
The importance of providing the most accurate mortgage loan information in real time is increasing as borrowers demand to have this information readily available to them 24/7 online, or through customer service representatives and audio response systems. FICS provides a variety of real time interfacing options so mortgage bankers can meet or exceed member demands.
FICS' eStatus web application provides borrowers and investors with the opportunity to view their mortgage loan information via the mortgage banker's website 24/7.
Benefits to Borrowers
Borrowers can make payments online, view current loan information and history, update personal contact information and request a payoff statement 24/7.
Benefits to Investors
Investors can view associated loan level data and investor reports 24/7.
Benefits to Mortgage Bankers
Mortgage Bankers can send automated email messages to borrowers that encourage them to view statements and notices, such as Amortized Loan Statement Change Notice Analysis, or T&I Disclosure on their eStatus website 24/7.
