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Five Fabulous Reasons to Attend the FICS® 37th Annual Users' Conference: April 10 – 12, 2024
The countdown to this year’s Users’ Conference has begun!
Conference sessions include valuable information for new users as well as people who have been using FICS’ software for years. Here’s what two customers said about last year’s conference:
- Kim Wortham, Mortgage Manager for Pioneer Federal Credit Union, who attended the conference for the first time, said, “What an amazing conference! In addition to presenting us with new system information and upcoming updates, the conference was a phenomenal opportunity to network with fellow financial institutions that utilize the same systems we do. We were inspired by the information and are working diligently to implement new processes that we discovered. We look forward to attending again next year!”
- Stephenie Stolk, Mortgage Servicing Manager for OnPoint Credit Union, said, “It was nice to have this year’s conference back in person. The connections made with FICS® staff and other users are priceless. We’ve been FICS® users for over 20 years. I’m impressed with the strides taken to ensure the FICS® products are compliant and user-friendly. FICS® seems to take pride in the relationships they build with clients, and it shows in the enhancements showcased at the conferences. Every time I think we utilize the system to its fullest, FICS® presents more updates and valuable information. I’m always excited to see what is presented at each year’s conference.”
Here are five fabulous reasons to join us in Dallas this April:
- System Overview Sessions for each system. Our system support team will test your knowledge of the system’s functionality, while also educating you on the “treasures” you may not know about! The Mortgage Servicer®, Commercial Servicer® and Loan Producer® system overview sessions are perfect for new users and existing users who want to take full advantage of the system’s features and functionality. Even long-term users will pick up plenty of useful tips and tricks, so be sure to join us for these invaluable sessions!
- Vendor collaboration—straight from the source. A Fannie Mae® representative will discuss how to resolve hard and soft rejects, specifically for Mortgage Servicer® users. In the Loan Producer® session, a DocMagic® representative will walk through the RON eClose experience from each stakeholder’s perspective by using Loan Producer® and DocMagic® features together. Get your questions answered by the experts!
- Meet with system experts for one-on-one, hands-on support. There will be Open Labs for Loan Producer®, Mortgage Servicer® and Commercial Servicer®. Mortgage Servicer®/Commercial Servicer® API sessions will cover ways to automate daily tasks. Technical Support, Report Writer, Web Support, and API Support will have tables in the foyer where users can stop by and chat. That specific loan scenario that you can’t seem to get to work out right; that end-of-day process that keeps slipping through the cracks—whatever questions you may have, our system experts will be on standby to answer them and help you find creative solutions that meet your needs.
- Learn from other system users. We encourage you to participate in group discussions and activities. During the interactive sessions, we’ll share information with you, but we want to hear from you, too! Plus, you’ll have plenty of time to meet other users during meals, breaks, sessions, and open forums to network and share knowledge.
- The opportunity to influence future versions of Loan Producer®, Mortgage Servicer® or Commercial Servicer®. You will have a chance to review the Enhancement Requests Survey. Each company will get one vote (per system) to determine the prioritization of the requested enhancements. We want to know what’s most important to you! You must attend the conference to vote on the enhancement requests. You will also have the opportunity to preview proposed future enhancements we already have on the horizon!
As usual, before and after these great sessions, we’ll enjoy fantastic food and fun activities with additional networking opportunities. The conference will kick off Wednesday night with cocktails, dinner and entertainment by comedian, Dean Lewis. On Thursday night, we’ll head to Maggiano’s for a feast, drinks and casino games. You’ll also have an opportunity to win fabulous prizes!
We hope you’ll join us for this year’s conference in Dallas (April 10 - 12, 2024 – Wednesday through Friday). If you haven’t registered yet, please visit Client Access for the registration link. Register by March 19th to receive the early registration rate and secure your hotel room. Contact Registration@fics.com if you have questions or need assistance.