Susan Graham: Lessons Learned From 40 Years in Mortgage Servicing Software

Financial Industry Computer Systems (FICS^®) is one of the oldest mortgage software companies in the industry. Since 1983, the firm has provided financial organizations nationwide with Windows-based mortgage software systems, as well as innovative document management and web-based ancillary applications.

FICS^® has built its reputation by emphasizing outstanding customer service in addition to its extensive software solutions.

During a recent interview with MortgageOrb, Susan Graham, president and COO of FICS^®, revealed the lessons she and other FICS^® leaders have learned over the past four decades.

Read the Full Article Here!